Frequently asked questions
How do I pay?
You pay in USDT on the BNB Smart Chain (BEP-20). At checkout we show an exact amount, a wallet address and a QR code. Send the exact amount and we confirm automatically.
How fast is delivery?
Instant-delivery products are sent automatically right after your payment is confirmed. Manual products are delivered by our team shortly after, to your email.
Why is the amount slightly unusual (e.g. 49.0017)?
We add a tiny unique amount to each order so we can automatically match your on-chain payment. Always send the exact amount shown.
I paid but my order is still pending.
On-chain confirmations can take a few minutes. Keep the page open, or paste your transaction hash to verify instantly. Contact support if it persists.
Do you offer support?
Yes — use the live chat in the corner of any page. We reply in English, Russian and Spanish.